My Own Kind Of Beautiful
Engines running, while wheels are stuck static in a traffic rut. I spy a scale of negative facial arrangements. Blank. Bored. Submissive. Resigned. Irritated. Aggravated. Angry. Here and there, music plays, a happy carload bounces with seated dances and karaoke voices howl from wound down windows. My guess is correct. They are indeed, young people. I hope they can keep this feeling, not as a nostalgia; as a sustained part of their older lives. My least favoured expression; on a face, in a voice, lurking in a mind; is dissatisfaction. It is the enemy of appreciation. Mr is facing the enemy today, trying to track down a parcel, following a trail of expensive unhelpful phone numbers. He is already irritated. On a number of occasions I too have made a customer service manager feel like they have earned their annual salary in just one day. ‘No, I’m afraid I did not make a record of the name of the employee to whom I spoke. This is because I was under the delusion that you employed comp...